Frequently Asked Questions


Equipment Features: Can I add options to my digital copier at any time?

Invoicing: What is the average usage on my machine?

Invoicing: What are your hours of service?

Invoicing: What am I being charged for? (Increase in billing)

Meter Readings: How do I send in my meter reading for billing purposes?

Meter Readings: How do I get my meter reading?

Networking: Do you resell networked equipment?

Service: What do I when I have lines on my copies?

Service: Why should we use OEM parts and supplies?

Service: What brands of equipment will you service?

Service: Can I put my old copier under a maintenance contract?

Service: Can I change our service contract?

Supplies: Someone just called us and said the price of toner is going up, is that true?

Supplies: How many toner cartridges should I keep on hand?

Supplies: How much are supplies? (Toners, Masters, Inks)

User Codes: How can I set up my machine for user codes?